.sla-decision{margin:20px 0 0;display:grid;grid-template-columns:1.35fr repeat(3,1fr);color:#fff;background:#102f3d;border-left:4px solid var(--orange)}
.sla-decision>div{min-height:86px;padding:13px 15px;display:grid;align-content:space-between;gap:6px;border-right:1px solid #345362}
.sla-decision>div:last-child{border-right:0}
.sla-decision span,.sla-decision small{color:#afc1c9;font-size:.61rem}
.sla-decision strong{font-size:.73rem;line-height:1.35}
.sla-decision .critical strong{color:#ffd080;font-size:.78rem}
.stage-track{margin-top:0}
.case-form h3,.case-log h3{font-size:.76rem}
.advance{min-height:44px}
.case-log div{line-height:1.45}
@media(max-width:820px){.service-desk{grid-template-columns:minmax(0,1fr)}.service-desk>aside{min-width:0}#ticket-list{max-width:100%}.sla-decision{grid-template-columns:1fr 1fr}.sla-decision>div:nth-child(2){border-right:0}.sla-decision>div:nth-child(-n+2){border-bottom:1px solid #345362}.sla-decision>div{min-height:76px;padding:11px}.sla-decision strong{font-size:.67rem}.sla-decision .critical strong{font-size:.7rem}}
@media(max-width:470px){.sla-decision{grid-template-columns:1fr}.sla-decision>div{border-right:0;border-bottom:1px solid #345362}.sla-decision>div:last-child{border-bottom:0}}